Transfer to External Phones|Sundance Business VOIP Telephone Help

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Transfer to External Phones #148778 04/20/11 10:26 AM
Joined: Jan 2008 Posts: 11 las vegas LVDialer OP Member
OP LVDialer Member Joined: Jan 2008 Posts: 11 las vegas	I have a call center customer with a Nortel MICS 6.1 Software and 80 Extensions. They also have an Asterisk VoIP PBX we use to route and digitally record calls. We are able to easily transfer from the VoIP PBX to the Nortel by doing call forwarding when the VoIP Extension is called and assigning a DID to the Nortel Extension. I need an easy way to transfer the Calls from Nortel to the VoIP PBX. We tried using a System Speed Dial to the VoIP Ext DID but the transfer function does not seem to like when FEATURE 0100 is used at time of transfer. Can I utilize Call Forward on an inoperable Set/Extension and do an external call forward? Can I use the CallPilot 100 to perform the transfer? Any Suggestions?

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Subject	Posted By	Posted
Transfer to External Phones	LVDialer	04/20/11 02:26 PM
Re: Transfer to External Phones	NTlayoff	04/20/11 08:45 PM
Re: Transfer to External Phones	LVDialer	04/21/11 07:30 PM
Re: Transfer to External Phones	NTlayoff	04/21/11 09:18 PM
Re: Transfer to External Phones	LVDialer	04/22/11 10:34 PM
Re: Transfer to External Phones	NTlayoff	04/23/11 07:57 AM

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