I have a customer that has a BCM450 that died. Unfortinately the new box sent to him is a R6. Is there any way to move the R1 datbase to the R6. I have not had much luck in finding a way. I see upgrades, but this is not an upgrade . It is a R1
backup that needs to be loaded onto an R6. The keycodes are already applied. I am trying to avoid having to completely input all the data, and voicemail recordings. No I am not the person that sold this to them, we are just the vendor to install the new box. One of those deals where the user bought system on line.