I know a little about phone systems... right now I'm just trying to figure out what extensions are what, and where it goes, etc etc...

My question is that some of the extensions have "name labels" on them... so it makes it impossible to figure out the extension they are on and no one here seems to remember what extension "pablo" was at.

How can I remove the names from the extensions?

Also there are 4 lines that go from the punchdown blocks to our "amanda" voicemail server... some of our extensions dont go to their voicemailboxes, but rather to the general mailbox, is this a problem with the extension not dialing the correct box # that needs to be programmed, or a problem with our voicemail server?

[This message has been edited by dengstrom (edited February 17, 2005).]