i have a question about a mailbox on a tvs 100. i have a kxtd 1232 w/tvs100 and on mailbox 120 when a call is transferred directly to mailbox the personal greeting plays, "hi this is nancy please leave a message". this is what they want. when a call is transferred to that station after hours it says " please record your name after the tone". after you say your name it says please wait a moment, and then "hi this is nancy please leave a message". does anyone know why it ask to record your name before playing the greeting? thanks for your help. oh if i transfer to another station it just plays the personal greeting. only on station 120 do i have this problem.