Our TVS50 insists on saying, "Welcome to the Voice Processing System" before our custom greeting. I have gone into 998 and turned off prompt 819. No luck. I accessed the TVS50 through a computer and made sure that we were using "user 1" and not "system" in the service setting menu. To make things worse, it doesn't do this when I manually set the system to night mode, only when it is automatically set. This makes testing difficult. Any suggestions are appreciated.

Thanks,

Don