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Joined: Jun 2005
Posts: 114
Member
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OP
Member
Joined: Jun 2005
Posts: 114 |
This is my TD1232/TVS100 installation ailing again.. TVS has 4 ports, & all calls to CO lines are directed to ext 165 ( i.e. these 4 ports). TD1232 uses jacks 22 & 23 for the TVS.
I got a call from the department that uses this system, saying that they could make only one call into the system- second call got RNA.
Please confirm that I am diagnosing this right..
Here's what I did:
I could establish 2 simultaneous calls - third gets RNA.
From a system phone, if you dial 165 or 166 - it gets the voicemail system. 167 & 168 - "NOT VALID" in display on system phone.
First thing I thought was bad extension port in the TD1232..
I changed the "Bad" jack ( 23-1 & 23-2 ) back to a normal port, and plugged in a system phone. Worked fine.
I checked the settings in 117 & 118 - they show 22 & 23 as voicemail ports( correctly).
Checked continuity from 22 & 23 jacks on the block to the modular line cords that plug into the TVS-100 port cards. This was OK.
Plugged in my laptop, and rebooted the TVS.. All 4 ports are recognized. DPITS online.
I powered down the TVS, swapped the port cards. powered up. Again, (laptop showed) all 4 ports were recognized, but this time ** DPITS not established **
I powered down, swapped them back, powered up. DPITS established, and again only the first two ports ( 165 & 166 ) work.
I vote for a bad TVS port card ( #2 ).. Am I missing anything?
Thanks to this great group!
DP
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