I ran into something weird this afternoon at a customer site. They have a 816 with 3 incoming lines. They use Charter for their phone service. The problem they are having started today. They make outbound calls on any of the three lines with no problem but when a call comes in the phones ring once and then the call is gone. If you pick up fast enough on the first ring you can sometimes answer the call. When test calling into the systems it sounds like the line goes back on hook and then disconnects. This is happening on all three lines. But every once in a while the call will ring two or three times but follows no pattern. I think it is a charter problem but the customer called charter and sent a tech out who said everything was fine on their end, of course. I am going by there tomorrow to try to fix it and was curious if anyone had any ideas.

Burgie13

www.bdtelecom.net

"Don't believe anything that you hear and only half of what you see"