just added a modem to a 4 port TVA50. when i try remote accessing via the modem, the TVA maintenance screen asks for phone#, port# and password. my question is on the port#. The help screen says specify the number of ports, i have entered 4 but even though the modem answers on the voicemail, I cannot get it to connect.
I have tried my password and the default password. same result. any suggestions would be appreciated.
Tj