Hi there,

I am new to telecommunications, so please bear with me. :-)

I am the network administrator for my company’s San Diego location and I have been recently been told I need to maintain the phone system (Toshiba DK424 w/ Stratagy voicemail system). I’ll be happy to use a trained technician to maintain the more advanced functions of the phone system, but I’d like to be able to do the simple things myself.

In an effort to learn what I could, I’ve gotten hold of the programming manual, but it’s all Greek to me. There isn’t much in the way of explaining how everything works or examples of programming basic things.

I guess what I’m trying to find out is if it’s reasonable for me to think that I can learn how to do basic programming that will allow me to move phones with offices, add lines to a phone, etc. If so, how do I go about getting trained? Is there some site on the Internet I can go to, or some dealer that can train me in the basics?

Thanks for your help!

- Dale