|
|
Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
|
OP
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
On a DK280, I had a recent problem come up where DTMF is not passing from a digital set to a single line set, when the digital calls the single line. I confirmed this by clipping my butt set on in line with the single line set to monitor for DTMF. If I get on another single line extension with my butt set and call the original single line set, DTMF is passed without a problem. Is there a DTMF receiver/generator built into the digital card that is different than what the single line uses as a generator? I am trying to diagnose where the problem is so if I need to replace something, I can replace the right component. Can anyone give me any diagnostic tips for this? Thanks!
UPDATE: It sounds like maybe the DTMF receiver on the single line port, because a call from the same digital set to a different single line set passes DTMF. So it sounds like, if there is 1 DTMF receiver per single line port, the receiver for that specific single line port is bad. So I guess now what I need to find out is whether or not Toshiba has 1 receiver built onto the board for every single line port on the board. Thanks again!
[This message has been edited by 5years&counting (edited February 02, 2005).]
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,289
Posts638,795
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
1 members (justbill),
144
guests, and
403
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|