We have Toshiba dkt2020-sd phones and only 1 of them has this problem with the Vmail button.

This button accesses the [400] voicemail extension. The problem is that if someone else is on 400, this phone will not jump to 401, 402, etc.

I read about a cross copy or station relocation, but I'm not sure how to correct this issue.

Any suggestions?

Thank you,
Dan


Thanks,
Dan
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Strata DK 280