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Joined: Aug 2009
Posts: 75
Member
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OP
Member
Joined: Aug 2009
Posts: 75 |
Our multi-system setup is causing us issues again. This time we're unable to route 911 the way we need to.
We've got several sites connected over StrataNet with only one site that has many PRI lines. Each site uses Leading Digits added on to connect to the Node the has the PRIs and dial a flexible access code to get the proper caller ID of their site for making outbound calls. This works great.
The problem comes when we try and route 911 calls. When someone calls 911 on any of the nodes except the node with the PRI in it, the system uses a particular OLG definded by Program 550 "Enhanced 911". I would like to have each node use the StrataNet connection then fall-back on the local POTS lines in the building for 911 routing. I cannot figure out how to use the StrataNet for 911 calls, though.
Can anyone help us out? I work for a school district so making sure this system works as reliably and simply as possible is a must.
Thanks in advanced, as always.
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