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Joined: Feb 2007
Posts: 23
Member
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OP
Member
Joined: Feb 2007
Posts: 23 |
Thanks in advance for your assistance, i have been out of the phone system arena for awhile. I have a supervisor of a call center that doesn't have voice mail setup. When someone internal calls her extension and she does not answer, after several rings the call forwards automatically to an agent that is logged into the ques. Is there a way disable this feature for internal calls?
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