I've been tagged with figuring out the Vodavi XTS 3000 system that we have installed at our office. And I've been tasked (minus manuals) to find out how to do the following:

1)Increase the number of rings prior to the voice mail picking up. I am able to connect vi RS232 interface and get into Inskin successfully. However, I do not see any particular setting in Subscribers or in the BASIC or ADMIN profiles.


2)Be able to run the reports in Inskin Admin. Currently, I can set parameters for the reports, they all run up to the point where I get the downloading X bytes and Y bytes remaining screen. Eventually, X=Y and I would assume that I received the reports. However, that screen just hangs and never ends, with it saying 0 bytes left to download. I can't find any useful settings in report setup nor any errors in log files.

Any help would be appreciated.

Thanks

Trevor