Have a customer with an 8 year old STS system.
We've had some weather last week, don't know if it lost power or not. Customer called saying VM not working. We got on site and found the VM empty. No extensions, no MB, nothing.
We defaulted the VM and it came up ok, including previously recorded day, nite and holiday greetings. The greetings were the only thing that survived.

Last year vodavi connected to the system and did a "flash" upgrade.

I've never seen this on an STS in-skin before.

Anyone have any thoughts???

Thanks