I have a Starplus STS system with a hard drive. We have 7 fixed ports, and 50 voice mail ID's available. We're trying to set up a voicemail that is not linked to a fixed port so that people can call in and leave information without dialing directly to someone's desk.

When the night ring comes on, you should be able to just dial the voice mail ID# but that's not working for some reason.

So... we tried changing one of the empty stations to the voice mail ID# we want to use, and it's still not picking up. When you dial the extension, the call routes to the correct station, but the voice mail still does not pick up.

Any suggestions?