I work in an office that uses the Vodavi Starplus STS phone system. I have been here for two years and we have had these problems since I have worked here. A previous purchaser tried fixing it to no avail. I'm not sure what she tried/didn't try so I can't be of much help there.

Mainly what the issue is, is when people call in when we don't answer, the voicemail picks it up and directs you through "to dial by name, press blank... to reach the general mailbox press blank.. etc". This has not been updated in YEARS so the names on the system, the people don't even work here anymore. I just need to know how to program it.

My bosses and my voicemail don't work at all. With my bosses, you can transfer to it & it will pick up, but when he goes to listen to the voicemail, nothing is there. My voicemail can't even be transferred to.

ANY help you guys can offer would be greatly appreciated. Thank you!!