Hello there,

I work for a small software company, and we've just got a hold of several LG GDK 16 Systems. We decided to set one up and use it in the office, and I was the one who got the job of configuring it. I have very little knowledge of phone systems, but I'm reasonably proficient in other areas. I am able to follow instructions, anyway!

We're looking at setting up the GDK16 phone system to forward incoming calls to an outside line - I've had a look at the manual and as far as I can work out, it doesn't seem possible. I can forward to off-net stations, and hunt groups, but the only option I could see that might be useful was the forward to SPD. I'm not really sure what SPD is but guessed at Speed button, which I thought may be programmable with a an outside line number (e.g mobile). Unfortunately, I can't seem to get any further. I found no way to program the SPD BIN, and still no way to forward incoming calls to an outside line.

So I have a couple of questions

Is it possible to forward to an outside line?

What is an SPD BIN – where can I access it?

apologies if the terminology used is poor, I'm very new to these things.

thanks in advance

J Lee