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Joined: Mar 2004
Posts: 20
Member
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OP
Member
Joined: Mar 2004
Posts: 20 |
Hello all, thanks much for your answer on MWI indicator. Worked like a charm!
I do have another VM-related question:
I can't seem to figure out how to get a line key to function as a properly-set up speed-dialer for accessing voicemail. I tried using "Feature" + "Redial" + "1" + VM Extension #, (on each station) which works, but that takes the user to the main greeting, not to their mailbox.
I'd like to have them be able to press a single line key and have it take them directly to the "Please enter your password" prompt for their personal mailbox.
I tried setting this up using the VM Digit Add memory block and the Quick Transfer to VM extension, but it seems the system prefixes the Digit Add digit at the wrong time, like while transferring an outside call to someone's voicemail box.
How do I set up the Electra Elite to A) properly send an internal user directly to their password prompt for their voicemail box with a single keypress (if possible)
and
B) still allow outside callers to be directly transferred to the appropriate person's VM greeting (mailbox)
Thanks for your help!
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