Two of our 2000IVS’s run CCIS through split (Data/Voice) T1’s that are attached to a local 2000IVS. Because of the cost per distance we had to split these T1’s and are using only the first 8 channels of the T1 for voice. NECBNS set these two sites up a couple years ago and now I’m trying to find out why SMDR has never worked.

All our other sites use the full T1 for voice and I’ve been able to get SMDR working fine. I can’t seem to get these two using the split T1’s to send their SMDR even though it looks like NECBNS has them setup correctly.

Are there any commands I should check based on these two sites only using the first 8 channels of the T1. My instincts tell me that maybe a setting or two simply got overlooked because of the T1 difference. Any suggestions are greatly appreciated!