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Joined: Nov 2004
Posts: 11
Member
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OP
Member
Joined: Nov 2004
Posts: 11 |
Hello all,
I have a Elite IPK system in a remote office in DC that is having problems. I dial in from my NY office and get the greeting. Now when I dial a users ext or 1 to get the directory, noting happens.
It goes to the general vm box. Now I can't reach my users or leave any voice mail. I already had them rest the system by powering down and restarting the elite ipk and that didn't help resolve the issue.
Is the auto attendant off? can I turn it on? can I set it so people can reach my users by dialing their ext?
Any help would be great.
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