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Joined: Jun 2005
Posts: 114
Member
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OP
Member
Joined: Jun 2005
Posts: 114 |
I usually take care of a 2400, but I was "borrowed" to service a 2000IVS in another (off-campus) department of the university I work for..
The problem affects the analog phones - sometimes you get a dialtone, sometimes you don't.
When you do, DTMF doesn't break the dialtone.
The DTerms on the system are unaffected - they can dial other stations (even analog) and to the trunks, and send DTMF to external services (like auto-attendants, etc).
This box has one PN-RSTBA DTMF receiver card, located in PIM 1 (the whole thing has 2 PIMS).
Does this card handle DTMF for the entire box? Someone suggested the CPU card handles DTMF for PIM 0...
Am I going in the right direction?
Thanks,
Phil
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