I recently installed a DSX 80 at a pharmacy with an IVR connected thru analog station ports on the DSX. All works good except twice Ive had to reset the DSX because hunting stopped. All the outside lines are DIL to ext 200 analog port. 200 is bna/rna to 201 etc with the last one pointing back to the second one as indicated in the manual for circular hunting. Once reset it works perfect.
The overflow is set to a ring group which works OK. When hunting doesnt work the the first caller is answered by the IVR but the second call just rings in as a key ring. Any ideas?
Thanks, Steve