Good morning,

I'm trying to set up a dept group. Currently their are no dept groups in use only call coverage keys. I created an ext group (50) in 16-02. Then I went into 11-07 and assigned an ext not being used yet (350) as the pilot number. Lastly I went to 16-02 and assigned the group (50) to 2 extensions 308 and 320. However, when I call the pilot number I just get a fast busy.

Can anyone point me to where I went wrong?

Thanks,

Woody