I have a StarTalk Flash 4 with V1.7 feature card. Everything has been set-up and was working great for the past two months. Suddenly, today, nothing could be forwarded into voice mail, no one can access voice mail, and none of the voice mail extensions are valid. The AA will answer, but there is only the automated greeting. Also, the directory is no more. The admin password that I set-up is not valid. If you call an extension and it forwards to 243 (Startalk), but then hangs up. I have attempted the F-985 reset of the admin password and it asks if I want to re-set, I select yes and then the system exits, but when I do F-983 and attempt to log-in with the default password it exits. So it would appear that it does not re-set. No extensions are valid and there are no greetings. Any ideas on the cause or possible fix would be appreciated.