Once again we have a good client wanting us to work on an outdated system we normally dont support frown . They have the Merlin legend?? May be wrong on that but the voicemail card is labeled as 007-MLM that users cannot access thier mailboxes.

Customer states that people can leave messages when they call in but that the users cannot retrieve these messages once they are left. This has been happening to one user for about 2 months and as of yesterday 2 additional are now getting this error.

Is this maybe that can be easily fixed by deleteing/recreating thier mailbox or is this something indicating a failing voicemail?

Thanks for the ideas!
-Rage