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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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OP
Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I have a customer on a Difinity using Audix mail. The also have a Keyvoice installed. The reason they use this Keyvoice is to run their one tech support extension because the Keyvoice will do Cascading messaging. So if the first guy doesn't answer, it notifies the next, and so on.
Keyvoice seems to be the only voice mail with this feature. Now they want to upgrade to a windows based unit as the one they have been using is DOS and the pc is rather old. My understanding is the Comdial/Vertical is not making these units anymore? Is this true? Can anyone think of any other options? It is simple analog intergration on the Definity.
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