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Joined: May 2006
Posts: 4
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OP
Member
Joined: May 2006
Posts: 4 |
Relatively new to telco. Client has a T1 that comes in as follows:
CO to Adtran 608
Channel 11 TG 1416-0 RTI 1574, del 3 wink 12 1416-1 13 1416-2 14 1416-3 15 1416-4 16 1416-5 17 1416-6 18 1416-7 19 1416-8 20 1416-9 21 1416-10 22 1416-11 23 24 608 to PBX 1 Trunk D-1 Wink 2 Trunk D-1 Wink 3 Trunk D-1 Wink 4 Trunk D-1 Wink 5 Trunk D-1 Wink 6 Trunk D-1 Wink 7 Trunk D-1 Wink 8 Trunk D-1 Wink 9 Trunk D-1 Wink 10 Trunk D-1 Wink 11 Trunk D-1 Wink Deleted 12 Trunk D-1 Wink Deleted 13 Internet 14 Internet 15 Internet 16 Internet 17 Internet 18 Internet 19 Internet 20 Internet 21 Internet 22 Internet 23 Internet 24 Internet
Calls come in to intermittent dead air, then a ring or to a fast busy. CTX100 has a T1 card that shows calls coming in only when they get a ring after 30-45 seconds of dead air. Calls that go to fast busy never show on the PBX. T1 has minimal ES(10 a day maybe) and ES does not necessarily correspond to dead air phenomenon. T1 card was swapped, config reloaded, etc.; no change. LEC refuses to swap T1 pairs, CLEC(Time Warner) says it's the switch but has done limited if any monitoring or call status because it's so intermittent. Client is ready to sue CLEC to void contract as this is a 9 month old problem and getting worse. PBX reboots do not fix problem, only waiting it out. Two channels(voice) were dropped last year and might correspond to the start of this problem. Might this be an issue? Would adding them to the data channels fix this? Or? Any help is appreciated. NTU-R Provisioning
1. DSX-1 Line Buildout = 0-133 Feet 2. DSX-1/DS1 Line Code = B8ZS 3. DSX-1/DS1 Framing = ESF 4. Forced Frame Conversion = Disabled 5. Smartjack Loopback = Enabled 6. Loopback Timeout = None 7. Latching Loopback Mode = T1 (Disabled) 8. DS1 TX Level = 0 dB 9. Customer Loss Indicator = AIS 10. PRM Setting = None 11. Loop Atten Alarm Thres = 30dB 12. SNR Margin Alarm Thres = 02dB 13. Remote Provisioning = Enabled D. Restore Factory Defaults
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