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Joined: Apr 2007
Posts: 421
Member
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OP
Member
Joined: Apr 2007
Posts: 421 |
Customer has a Nortel 824 DR5 DS. Here is the issue, a call comes in, they put it on hold, they call an extension or page and the call cuts off. This is sporadic. Also, we troubleshooted the system and the issue follows the lines. We double checked the Disconnect timer with the carrier and all is well. These lines are behind a 5ESS system. What could be wrong here?
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