Ok here is the problem using dx-80 w/33 software calls come in a the display shows the name, hit the button for number and there is nothing there. I have hooked up a cheap id from radio shack and name and number are being sent, works on norstar system also. I called Comdial tech and they said i must have the wrong type of ID service from my telco, but could not tell me what i needed. any ideas?