There is nothing that I have experienced that would "automatically" change the password. That certainly wouldn't be a good thing on any system.

Are you talking about the Supervisor's password or the Database password? To change either one, you certainly would remember that you did it---although I have had customers go into the Supervisor's menu and delete the main routing box and insist that they didn't do anything.

What kind of Keyvoice system did you buy?? I'm assuming that you have documentation.

Have you tried calling the company that you bought the Keyvoice from?

If you have re-initialized it, everything should be back to default. You should be able to get into the Supervisors menu and then put in the default database password to run system parameters--however--that's a long way to go. It's much easier to do major programming using a laptop and using the Keylink software that you got with the VM.

Let us know what happens.