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Joined: Sep 2008
Posts: 10
Member
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OP
Member
Joined: Sep 2008
Posts: 10 |
Just cut over a PRI, went well. My question is - I set up a hunt group with all stations all ring. Pointed the did translation table to this hunt group. Calls ring into the phones fine. The trouble is when the calls go unanswered after 20 sec.I set the overflow to the auto att. When the call gets to the auto att, it responds with I'm sorry that is not a valid entry and then plays the main greeting.I do not have checked - use the pilot number as the voice mail id. How can I get the main greeting to play.
Pilot number of the hunt group is 828(last three digits of the phone number) The main greeting number is 801. I did try to set up a hunt group pilot number with 801 with the same results.
What am I missing?
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