before any of you ask i am not sure off the top of my head what version of dataview or the mcp is. the it guy has me locked out from remote accessing the system.

system is a idcs500 rel2.
dataview has been running fine for a while now. it has just started showing phantom calls for different people for some reason.

IE:
this girl in the call center shows to have 10 calls made from her phone when in fact she hasn't even made 1 call out from her phone.

what would cause this all of a sudden?!

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