Hi all,
I'm currently in the process of taking the officeserve call course online after just completing the 7100 course. This is probably an obvious question (dumb) but here goes: as far as the install, it appears that you are using the pc as the phone but it mentions keyset several times through the course but I try never to assume anything is this correct? and if so do you just attach a headset to the pc? Also, do you connect to the LAN port on the MP10 to their network or do you have to install the 4SWM on the MP10. Yikes do I miss regular old Telephone systems.

Thanks for any info