I have a new customer that is getting a 7200. 4-53 software, svmi 20e. What they want is to have their Main DID ring 6 times on all phones during the day time, then if not answered forward to Day Main Menu...easy enough. However, He wants the prompt to say "thank you for calling ABC Company, if you know your extension you may enter it now, to leave a message in the general mailbox press 1, or to continue holding remain on the line."

I'm trying to come up with a solution to the "hold" for "No Entry". A UCD group won't work because we can't use "Unconditional" as a ring type to ring all the phones, and they do not want it to ring a group on the no entry...I can't think of any plausible solution that will work in this fashion. Any thoughts/ideas?

I appreciate the input, thanks!