Hey all,
I'm new to this forum, so I hope I'm doing this right. I'm IT for a mid-sized company.

We have an iDCS 500. Caller ID was working fine. I shutdown the system to do some ext swaps. When I turned the system back on, everything worked fine except for Caller ID. The next week I had to do a few more changes and shutdown the system a few more times, well then Caller ID was working again. Last night, I installed a new UPS -- No Caller ID this morning. What is causing this? I have done 2 restarts, but nothing yet. I don't want to keep turning the system on/off until it works. Any ideas?

Thanks in advance
-Paul.