|
|
|
|
Joined: Oct 2010
Posts: 182
Member
|
OP
Member
Joined: Oct 2010
Posts: 182 |
I need to configure some type of basic Call Center solution for incomming calls with login on extensions.
OS7070 with 4.53c version.
When a call comes to group 5000:
- If the group doesn’t have a phone logged in, the Caller must hear a message “There´s no operator at this moment, try later please.†and the call must be hanged up automaticaly.
- If the group have extensions logged in, the call must come to this extensions distributively.
This can be done with analog, digital and/or IP extensions?
This can be done with UCD login?
How?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Forums84
Topics94,287
Posts638,791
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
132
guests, and
177
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
