I have a Executone Medley 6.8 System, My voice mail on 3 of the extensions does not allow you to retrieve once you have saved the message. In other words, when you put someone into the voice mail, the voice mail pages the person who is out of the office. the person calls in to check his messages from a cell phone or home. retrieves the message and chooses to save the message until later when he can write down the numbers etc. once the message is saved you can never retrieve the message again, even though the phone shows you have old messages in the system. Does anyone know what can be done?
Second problem. 16 extension on my system.
One of the extensions (port) does not work.
it worked when it was hooked up, and 3 days later it did not work. I need the phone extension (port) and can some one tell me which card has to be replaced to correct the problem and how much.
I would appreciate anyone who can help me or put me in the right direction. I have talked to 4 technicians here in Atlanta and no one can give me an answer except it going to be expensive or so.
Thanks Bob Presley