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Joined: Oct 2001
Posts: 2
Member
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OP
Member
Joined: Oct 2001
Posts: 2 |
We have a Executone IDS 108 running 228 9.0.1 and two Isoetec 228 Digital Voice Announcers (DVA's). This morning we had 2 power outages (no lightning), and the auto attendant stopped working. Symptoms: 1) the DVA status lights display blinking red lamp; 2) DVA ports show available if DVA's plugged in; 3) DVA's will answer lines once, but ports to DVA's not released after picking up (DVA port released after disconnecting DVA RJ45 or DVA port reset from console); 4) dialing into DVA's from internal phone is dead (nothing on phone display) 5) if DVA port is not released, the internal phone display is "AA *busy off-hook*" and incoming calls are busy; 6) unplugging DVA RJ45 causes internal phone to display "AA * not installed *".
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