I have been sent an IDS 228 from one of our other offices that has closed. I have dealt with many Executone systems in the passed but have never used one in a call center. I was wonding if anyone could tell me how the Operators Terminal is connected. Also what the instructions are for the use of the Silent Monitoring options. I do have an Executone Technician comming out to do a final inspection and startup of the system need to get some stuff typed up to give to my supervisors for monitoring.


Joshua R. Flores