High everybody, first time poster, and ten veteran of the Telcom Industry. I'm having a little problem that I hope you can help me out with. The last time I called AT&T repair to get some binding post numbers, AT&T stated that they no longer give out binding post numbers, and that the customer would have to call out an AT&T tech to hook up the customer's PBX to the MPOE. I filed a complaint with the California Public Utilities Commission who replied that it was AT&T's right to not provide binding post information to the customer. I've combed through all of the laws and regulations I could find, and found nothing that requires AT&T to provide binding post numbers to their customer. I was wondering if anyone out there knows if there is a law or regulation requiring AT&T to give out binding post or cable pair identifiers?
Thanks,
Kevin S. Smith
Stewart Telecommunications
Eureka, CA
