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Joined: Sep 2007
Posts: 3
Member
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OP
Member
Joined: Sep 2007
Posts: 3 |
I have an Executone Medley phone system. I have just updated the name assigned to an extension on the phone system and added the user to the directory. When I dial externally and enter their extension, I get the message "That extension is busy" and immediately get transferred to the operator. DND and forwarding are both turned off.
Any ideas what could be causing this?
Thank you,
Sarah
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