I have an ids 84 system w/ Auto Attendant and 2 DVA's. The problem I have is that only 1 dva will answer at a time. calls alternate between the 2 units, but I can't get 2 calls to be answered simultaneously. a second call will be in the AttW state until the first call releases the dva.
is the ids 84 AA limited to only 1 channel? I can't seem to find this info anywhere.