I got a call from a customer this AM. They said that the #6 on the keypad is "not working". They were not at the site, so they were not able to tell me if there are other phones with that issue. I will wait to hear if the problem is system wide or just with specific phones. Other than spills or sticky keys, has anyone seen any x16's with similar keypad problems or have any ideas on the resoulution?

Bob

With all the variables involved, I am amazed when any voice and data technology works like it is supposed to.