We have a customer using DISA to change their forwarding from an outside phone. (System is Axxess 9.002) We have to go into the specific extensions and set the station password to match the extension or what ever the user's choice of PW is. We can't find any sort of documentation that tells us what the default PW is for extensions, but it is not the extension nor is it nothing. Remote programming will not work without having the password. Anyone had experiences with this that can shed some light?