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Joined: Jan 2005
Posts: 51
Member
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OP
Member
Joined: Jan 2005
Posts: 51 |
Can someone tell me how to have tiers within a Hunt Group? I would like to have a HG ring a set of Agent ID's then if they are busy move onto the next set. I tried setting up Agent ID Extension lists but when you set it to linear it rings all the agens in the list at the same time.
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