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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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OP
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Just got an e-mail from long time customer. I dialed into his backdoor ---4 rings---AA---dialed an extension---I immediately hear MOH. No rings. That's it. Tried it again with 3 other extensions---same result.
This just started happening, they think, about two days ago. I'm scheduling myself to go there tomorrow, but wondered if anyone has a clue as to what has happened here. I have in my mind to do a de-frag and a cold restart, but that's all I can think of right now. We're talking about a DX120--F20 with a 4 port Flash 7271C. They have two cabinets, but have re-sized and moved part of their company---so only have 6 or 7 extensions. I've kept the 2nd cabinet going, because they wanted to keep some of the older (higher numbered) extensions.
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