First off, thank you for this newsgroup. It's perfect for a sysadmin like me who gets stuck with the phone system because at a startup everyone wears 5 hats. You guys have helped me tremendously.

What I am wanting to do is have an extension for "support" that rings at the support person's desk. He should be able to differentiate calls to this line in some way (distinctive ring, shows up differently, something). It does not need to (nor should it) ring on any other handset. What is the best way to accomplish this?

Many thanks in advance.