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Joined: Jan 2010
Posts: 2
Member
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OP
Member
Joined: Jan 2010
Posts: 2 |
Hi
I have set up a menu CCR tree with options 1 to 4 to choose from which all works great. Problem is that if you choose any option above 4 or don't choose an option at all the caller is routed to the attendant extension, if this is not available it goes to the general mailbox. I want the call to be disconnected if they choose the wrong option or none at all, or back into the CCR Tree menu would do
Any ideas would be much appreciated
Simon
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