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Joined: Jun 2013
Posts: 3
Member
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OP
Member
Joined: Jun 2013
Posts: 3 |
Hello,
I am new to the forum so please forgive me if this solution is posted elsewhere.
I have a Merlin Legend 7.0(i think) and Merlin Messaging 3.0 system.
I am pretty familiar with configuring the auto-attendant once it's up and running but I am a bit confused on how to get it to answer the phone when someone calls in.
We are using a DS1 card connected to a PRI circuit for our phone lines so no POTs lines for incoming/outgoing.
When someone calls our main number, how do I get the auto-attendant to answer the phone immediately and not go to operator?
Any help would greatly be appreciated.
Thank you
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